GXB CRM handles inbound and outbound communication across phone calls, SMS, and email — all powered by AI agents with full context.
One platform, every channel
Each AI agent has its own personality, prompt, and tools. All interactions are unified into a single conversation timeline.
AI-powered voice agents via OpenAI Realtime API and Twilio SIP trunking. Natural conversations with tool access in real time.
Automated SMS conversations powered by GPT-4. Inbound and outbound messaging with full conversation context.
AI email responses with full thread context. Poll inboxes, compose intelligent replies, and manage email workflows automatically.
Track contacts through lead → qualified → customer → churned stages. Unified timeline across all channels.
Each phone line is an AI agent with its own voice, personality, system prompt, and available tools. Fully customizable per use case.
Voice calls use OpenAI's Realtime API for sub-second latency. Audio goes direct from Twilio to OpenAI — never hits our server.